Registering your kit
- Can I register multiple Helix DNA collection kits to a single Helix account?
- Troubleshooting issues on Helix.com
- How do I register my Helix DNA Kit?
- What should I do if I sent my sample to the lab before registering it?
- Where is my Kit ID located?
- How do I make sure I've successfully registered my DNA collection kit?
- Why Does Helix Ask For My Biological Sex?
- Why have I not received my password reset/email verification email yet?
- My kit ID is not working, what can I do?
- My Verification email is not responding, how can I verify my email?
- Can I register over the phone?
- How do I register my replacement DNA kit?