Troubleshooting issues on Helix.com
While Helix's website is compatible with most popular web browsers, web errors can still occur.
If you are encountering an error with our website, here are some steps you can take to resolve the issue.
1. Make sure you are using a supported browser. Supported browsers include: Chrome (47 and above), Safari (9 and above), Firefox (44 and above), Android browser (4.1 and above).
2. If you are using a supported browser, and you are encountering a web error, try clearing your browser's cache and cookies. Also, please ensure that cookies are enabled for Helix.com.
If you are still encountering a web issue after taking the steps above, contact Helix Customer Support at (844) 211-2070 or support@helix.com.