---
title: Why can't I download or view my consent?
description: How to enable popup notifications
---

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# Why can't I download or view my consent?

## You may have pop-up blockers enabled.

#### **Instructions on how to enable popup notifications on Google Chrome, Microsoft Edge, and Safari Browsers:**

**Google Chrome**

**For a Specific Site (Quick Method):**

1. Go to the website where pop-ups are blocked.
2. Click the **Lock icon (🔒)** or **Info icon (i)** in the address bar.
3. Find the setting for "Pop-ups and redirects" and change it to **"Always allow on this site"**.

**For All Sites (Settings Menu):**

1. Click the **three dots (⋮)** \> **Settings**.
2. Go to **Privacy and security** \> **Site Settings**.
3. Select **Pop-ups and redirects**.
4. Under "Default behavior," choose **"Sites can send pop-ups and use redirects"** or add exceptions.

 

**Microsoft Edge**

**For a Specific Site (Quick Method):**

1. On the site, click the **Lock icon (🔒)** in the address bar.
2. Select **Permissions for this site** and toggle **Pop-ups and redirects** to **Allow**.

**For All Sites (Settings Menu):**

1. Click the **three dots (...)** \> **Settings**.
2. Go to **Cookies and site permissions** \> **Pop-ups and redirects**.
3. Ensure the "Block (recommended)" toggle is **off**, or add sites to the **"Allow"** list.

 

**Safari (macOS)**

1. From the Safari menu, choose **Settings** (or **Preferences**).
2. Click the **Websites** tab.
3. Select **Pop-up Windows** from the left-hand menu.
4. Use the dropdown menu next to each website (or the default setting) to select **Allow**, or choose **Block and Notify** to manage exceptions.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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