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How do I access my results?

You can access your results in two ways:

  1. Helix Account: Helix will email you when your results are ready. Once you log into your Helix Account, you will see different tiles for Ancestry, Traits, and Health results. Click the arrows in the blue circles to view your results.

    Results tile
  2. Medical Record: You will receive a notification when your Health results are returned to your medical record. Log into your online health account or patient portal (such as MyChart) and navigate to the Test Results section. Please note that your Ancestry and Traits results are not included in your medical record.

If you are looking for your Ancestry & Traits results:

  • These results are available once your sample has completed sequencing. During the account creation process, you will need to accept the Helix Authorization.

  • If you created your Helix Account after receiving notification that your results were ready, please allow up to 24 hours for your Ancestry and Traits results to appear. Your Health results may appear first.

Need to create a Helix Account? For more information on how to create a Helix account, view this article.