Once Helix has transferred your sequencing data to Vinome and your results are ready, your results will available on Vinome’s website.
Please follow the directions below to access your results,
1. Please go to, www.Helix.com
2. Account - sign in with email and password
3. Under Products & Information look for the Vinome product picture
4. click on the “visit” (blue hyperlink) this link will redirect you to the Vinome login page
5. Log in to your Vinome account
6. If this is the first time signing in, you’ll be presented with a one time survey. Complete the survey, and then you will be directed to see your results.
If you are having difficulty accessing your account and your results, or you have questions about your results please contact Vinome at firstname.lastname@example.org or 707-986-8466.