In order to register your replacement kit to your existing account, please follow the instructions below.
1. Go to www.Helix.com/start and click on Get Started
2. You’ll then be asked to sign in with an existing Account. Please enter your email address and password that you created for Helix.com 3. Click on sign in.
4. Enter your new Kit ID. You won’t need to enter the dashes our site will do that for you.
5. Once you enter the kit ID, it will verify the product that you are registering. Click on Next.
6. Next, enter your Gender and Date of Birth. (The date format is xx/xx/xxxx) Once you enter your gender and date of birth, scroll down and click on “I agree and consent”.
7. You should receive a message stating that your kit is successfully registered Then click “Next”, the instructions for providing you sample, should you need a refresher, will follow.