In order to view your results, please visit the following website:
In the upper right corner, click on Sign In.
You should be able to sign in with the email address you registered on Helix.com and a password that you created during registration to the Genographic website. If you cannot remember your password, please click on:
Forgot Your Login Credentials?
You will be prompt to enter your email address and then National Geographic will send you a message to help you create a new password.
Once you reset your password, go back to https://genographic.nationalgeographic.com/ and sign in.
If you cannot access your results, please contact National Geographic directly at 888-557-4450 or firstname.lastname@example.org