P: 888-557-4450 Email: firstname.lastname@example.org
Using your DNA results from Helix’s Exome+ sequencing, National Geographic provides a detailed look into your ancient ancestry and ancient migration patterns. National Geographic also allows for the download of a portion of your raw Exome+™ data.
How to Order
If you have questions about the Geno 2.0 we recommend contacting National Geographic at email@example.com
If you would like to purchase the Geno 2.0 you can order it directly from Helix here.
What to expect after you order
If you have already had your DNA sequenced through Helix, your data will be sent to National Geographic for interpretation. Once your results are ready, the partner providing the service will email you notifying you that your results are ready. You will then be able to log in and review your results.
If you have not already been sequenced by Helix you’ll receive your DNA kit in the mail.
Once you have the kit you will need to register it here. Once you’ve registered, you can provide your sample and send it back to Helix. Testing usually takes about 6-10 weeks.
When your results are ready, you will receive notice from National Geographic and you will then be able to log in and view results.
Who should I contact
If your question is regarding results or you would like more info about the product please contact National Geographic using the contact information above.
If you have a question for the lab, regarding testing or registration please contact Helix here.
If you would like to inquire about an order or order status please contact Helix here.