Using your DNA results from Helix’s Exome+ sequencing, Neanderthal, by Insitome, provides a detailed look at your connection to modern human’s ancient cousins, the Neanderthal. Or, take a look at whether you are more genetically predisposed to be a farmer or a hunter using Metabolism, by Insitome.
How to Order
If you have questions about Neanderthal or Metabolism, by Insitome, we recommend contacting Insitome at firstname.lastname@example.org.
If you know which product you wish to purchase, you can order directly from Helix by clicking on the name of the product below.
What to expect after you order
If you have already had your DNA sequenced through Helix, your data will be sent to Insitome for interpretation. Once your results are ready, the partner providing the service will email you notifying you that your results are ready. You will then be able to log in and review your results.
If you have not already been sequenced by Helix you’ll receive your DNA kit in the mail.
Once you have the kit you will need to register it here. Once you’ve registered, you can provide your sample and send it back to Helix. Testing usually takes about 6-10 weeks.
When your results are ready, you will receive notice from Insitome and you will then be able to log in and view results.
Who should I contact
If your question is regarding results or you would like more info about the product please contact Insitome using the contact information above.
If you have a question for the lab, regarding testing or registration please contact Helix here.
If you would like to inquire about an order or order status please contact Helix here.